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Fire & Water - Cleanup & Restoration

Employee Spotlight: Operations Manager

6/12/2018 (Permalink)

Customer satisfaction is an Operation Manager's number one priority and they work hard to make sure that happens every time for every customer.

What is an Operations Manager and how is one important for you? An Operations Manager makes sure that production managers and crews are following the SERVPRO processes when it comes to doing a job in your home. An Operations Manager also relates to you the customer, and helps with any and all needs you may have during the job. 

The reason why an Operations Manager takes care of customers and the crew is so that they can stay in touch with what the customer needs which helps you feel appreciated and helps focus on what you need. An Operations Manager understands that a disaster emergency is a stressful time and they take their job serious so you can ease away from the stress while your home is being brought back to normal.

Customer satisfaction is an Operations Manager's number one priority and they work hard to make sure that happens every time. SERVPRO of West Palm Beach hires only the best and qualified Operation Managers in South Florida.

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