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Fire & Water - Cleanup & Restoration

Water Damage Restoration Process in Palm Beach, FL

3/3/2019 (Permalink)

Your upstairs bathroom has just flooded or maybe a particularly nasty storm has brought inches of rainwater into your home through a leak in your roof. Your ceiling is wet, you’re standing in a small pool of water while your favorite couch is being soaked. Sounds like the start of any homeowner’s nightmare, doesn’t it?

Countless Palm Beach homeowners have been in situations such as the aforementioned with no clue as to what their steps are or what is in store for them. SERVPRO of West Palm Beach has handled numerous water leaks and flood damage, acting quickly and professionally. Our restoration crew are pros at keeping calm while mitigating the situation, however, not all homeowners are. Having a step-by-step guide to the water damage restoration process will help to quell any panic and ensure that any home or building owner is equipped to walk through any water emergency.

 Step 1: Call for Help

For any non-threatening emergencies, the first calls to make depend greatly on the situation at hand. If the main source is appliance or plumbing, turn off the water source as long as it is safe for you to do so. If you cannot access the main valve, call a local plumber or your utility company. Aside from the water utility company, also calling out a gas and an electric company helps to ensure additional safety. Calling a restoration emergency company like SERVPRO of West Palm Beach would be the best next call to make.

Step 2: Visit and Assessment

Our crew is available 24/7 to respond to any size water damage disaster. Once our crew arrives to your property, we will assess the damage. Our crew is equipped with necessary equipment, including technology that reads moisture. Access to multiple rooms is usually needed as inspecting more than just the suspected damaged area is done to properly assess. Once the assessment is done, an estimate will be given, and paperwork will begin.

Step 3: Item Removal

Our crew as well as possibly your insurance’s adjuster will itemize any belongings and valuables that may have been affected by water. Sorting will follow to determine whether items are salvageable or in need of cleaning.

Step 4: Water Removal and Drying

Water removal process will begin as soon as possible to prevent further damage. Pumps are used to extract the water and dehumidifiers as well as air movers are placed in the needed areas. Equipment may remain for a few days as our crew needs to ensure that all areas are thoroughly dry before moving to the next stage. During this process, our crew will periodically check the moisture and progress of drying of any flooring or drywall.

Step 5: Restoration

Restoration begins after the affected areas have been dried and cleaned. Building materials including drywall or flooring may be repaired or rebuilt. Our production crew will work to reconstruct any areas that were damaged.

Step 6: Moving On

Once all areas are dried, cleaned, and rebuilt you are free to return to your life as normal.

Our crew has the knowledge and expertise to assist in any water damage restoration process from start to finish.

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